Warranty and Returns Policy
DataFetch products carry a 1-year warranty (from date of shipment) against defects in material or workmanship. DataFetch will repair or replace, at its sole discretion, any product returned and found to be defective. This warranty does not cover DataFetch products that have been subject to intentional misuse and/or abuse, or products that have been disassembled, modified, or attempted to be repaired by anyone other than DataFetch LLC or it's authorized repair technicians.
To assure proper handling and credit, all returned product must have a Returned Material Authorization (RMA) number. Please contact DataFetch at 781-829-2022 or email sales@datafetchusa.com to obtain an RMA number prior to returning any product. Product returns without an RMA number will not be accepted, and DataFetch is not responsible for products returned without an approved RMA number.
The customer is responsible for return shipping charges, DataFetch will assume shipping charges for repaired/replaced products returned back to the customer. To facilitate handling, please have your original invoice number at hand when contacting the factory for an RMA number. Please clearly mark the RMA number on the outside of the shipping container for easy recognition.
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Extend Your Warranty Coverage
DataFetch offers a 1-year warranty extension that will give yo 2 Full Years of parts and labor coverage. No deductibles, No ifs, ands, or buts.
Cost: $49
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